Ordering

1. I do not represent a pharmacy nor an authorized distributor, can I order directly from Pharmascience?

Only pharmacies or authorized distributors of Pharmascience products can order directly from Pharmascience. As a consumer, you may not purchase Pharmascience's products directly. Please contact us by e-mail, to find out if the product is registered in the US, or for further information about authorized distributors in your area.

2. I cannot find my prescription in the US, can you send it to me?

No, see question No.1.

3. I represent a pharmacy in the US, can I buy directly from you?

Yes if the product is registered in the US.

4. I am a physician in the US, can I buy directly from you?

Yes if the product is registered in the US.

5. We are a health institution located outside of Canada and would like a sample of your product for research purposes. Can you send it?

Please explain in detail the purpose of the research and give some more details about your organization. The appropriate product manager will answer you.

Distribution

6. What are your most popular products and what are their prices?

If you are not a distributor of Pharmascience products and would like to become one, please send us by e-mail or fax your company profile and the reasons why you feel you would be able to successfully represent Pharmascience in your market. Should Pharmascience not be represented in your market, we will then send you by e-mail or fax a list of our Export products. Once you have identified the products you think will be the most successful in your market, the following step would be for you to supply the following information:

• A list of the products you wish to distribute

• Your annual sales forecast per product

• The local prices of similar products in your market.

Based on this information, we will submit our price quotation. Once an agreement has been reached on prices, the next step will be to discuss registration procedures.

7. Why should I buy your products versus the innovator's?

Pharmascience's products are comparable in quality to the innovator's, but at a more competitive price. Pharmascience is ready to supply bioequivalence studies for most of its products.

8. How can I get a copy of your export product list?

See question No.6.

9. Are all the products in your catalogue available for exportation?

No. Not all Pharmascience products are available for export. Please identify the product you are interested in for more details.

10. How do I become a distributor of Pharmascience products in my country? What information do you need from me? What is the procedure?

See Question No.5.

11. I reside in Canada or the US, can I act as your agent in a foreign country?

You can, but you have to go through the normal procedures for becoming an agent. (i.e. proof that you are a well established distributor of pharmaceutical products in that country).

12. Do I have to register your products in X country to be able to import them?

Yes. There may be a few exceptions, but that would depend on the regulations of the country in question. We expect our distributors to be well aware of the registration procedures in their territory.

13. What is required to register your products in X country?

See question No.12.

14. I reside in Canada but I am not an agent or a distributor of Pharmascience; can I still buy a large quantity of a certain product from Pharmascience for export purposes?

That depends on 2 factors:

1. If we already have a distributor or an agent operating in in that country, the request has to be processed through that distributor or agent.

2. The products itself. Certain non-prescription drugs may be sold directly to an agent for "Export Only" purposes. Certain restrictions may apply. For further details please contact us by e-mail of fax.

15. I do not reside in Canada or the US, I am a foreign businessman temporarily in Canada and I want to buy your product and take it with me. Can I do that?

See question No.14.